General Terms

Eligibility

Users must be of legal age in Singapore and capable of entering into contracts to use SignWitness services.

Only individuals 18 years or older may register and utilize SignWitness’s online notary and signature witnessing features.

Services must be used in compliance with all applicable Singapore laws and regulations, strictly avoiding unlawful activities.

SignWitness operations are limited to users located within Singapore and may be restricted in other jurisdictions.

Account Registration and Security

Account creation requires accurate information and is necessary for personalized access to SignWitness features.

Users agree to provide current, complete, and truthful registration data and to update such information promptly.

Account holders are responsible for maintaining the confidentiality of their login credentials and for all activities under their account.

Accounts are personal and non-transferable without prior written consent from SignWitness.

Users must notify SignWitness immediately upon suspicion or knowledge of any unauthorized use of their account.

SignWitness may suspend or terminate accounts that violate terms or pose security risks without prior notice.

Service Description

SignWitness provides online notary intake and signature witnessing services through a secure digital platform accessible 24/7.

Service features and availability may be modified from time to time as technology and regulatory changes dictate.

While SignWitness strives for uninterrupted access, occasional downtimes for maintenance or updates may occur.

User Conduct Rules

Users must adhere to all rules designed to promote respectful and lawful use of SignWitness services.

• Do not engage in fraudulent or deceptive practices on our platform.
• Avoid uploading harmful or illegal content when using SignWitness services.
• Respect privacy and intellectual property rights of others.
• Comply with requests from SignWitness to cease prohibited activities.
• Refrain from actions that could disrupt platform functionality or security.
• Use the service only for its intended notary and witnessing purposes.
• Report any suspicious or unauthorized activities to SignWitness promptly.

Content and Submissions

Content submitted by users through SignWitness, including notarized documents, remains the responsibility of the user.

Users retain ownership of their content but grant SignWitness a license to use it solely for providing services.

The license permits SignWitness to store, process, and transmit content as needed to fulfill service obligations.

Users must ensure their content complies with laws and does not infringe on third-party rights.

SignWitness may remove or restrict access to content that violates terms or upon lawful request.

Intellectual Property Rights

All intellectual property rights relating to SignWitness technology, branding, and content are owned or licensed by SignWitness.

• You may not reproduce or distribute SignWitness materials without authorization.
• Reverse engineering or unauthorized modification of platform components is prohibited.
• Activity and logos of SignWitness cannot be used without express permission.

Paid Service Terms

Certain advanced features of SignWitness may be available through paid subscription plans.

Pricing details are provided prior to purchase and may vary based on selected services.

Payments are processed securely via approved methods and must be completed to activate paid features.

Subscriptions renew automatically unless canceled by the user before the renewal date.

Refund policies are disclosed at time of purchase and apply to eligible circumstances only.

Users may cancel paid subscriptions at any time through their account settings on SignWitness.

Applicable taxes on paid services are calculated in compliance with Singapore tax regulations.

SignWitness reserves the right to adjust fees with prior notice posted on our website.

Failure to pay may result in suspension or termination of access to paid features.

Disclaimer of Warranties

SignWitness services are provided 'as is' without warranties of any kind regarding results or uninterrupted access.

Limitation of Liability

SignWitness is not liable for indirect or incidental damages arising from the use of our online notary platform.

Third-Party Services

Integrations or links to third-party services are provided for convenience; SignWitness disclaims responsibility for their conduct.

Termination of Access

Access to SignWitness services may be terminated for breaches of terms or legal requirements without prior notice.

Termination may result in loss of data and access rights; users are advised to back up important information.

Privacy and Data Protection

User data is handled in accordance with our Privacy Policy, ensuring compliance with Singapore’s Personal Data Protection Act.

Communications

Official communications from SignWitness may be delivered via email, SMS, or platform notifications.

Changes to Terms

These terms may be updated from time to time, with the revised version posted on SignWitness's website.

Governing Law

These terms are governed by the laws of Singapore, and any disputes will be subject to Singapore courts.

Dispute Resolution

Users agree to seek resolution of disputes amicably before pursuing formal legal action.